FAQ

How long will it take to get my order?

Since every piece is made to order, production usually takes 2–7 business days. Shipping time depends on your location, but most U.S. orders arrive within 5–10 business days after production.

Do you ship internationally?

Yes. Heathen Hide ships worldwide through Heathen Hide’s global fulfillment network. Delivery times vary by country, but we’ll provide tracking so you can follow your order to your door.

Can I return or exchange my order?

Because everything is custom made, all sales are final. The only exception is if your order arrives damaged or defective — in that case, we’ll replace it at no cost.

How do I know what size to order?

Each product page includes a size chart to help you pick the perfect fit. We recommend measuring a favorite tee or hoodie you already own and comparing it to the chart.

What if my order arrives damaged?

Contact us within 7 days of receiving your order with photos of the item and packaging, and we’ll make it right.

Where is Heathen Hide based?

We’re a U.S.-based brand with fulfillment across the U.S. and Europe to ensure fast, reliable shipping.

What makes Heathen Hide different?

Heathen Hide isn’t just merch — it’s a statement. Our designs are built on the spirit of rebellion, inspired by heavy metal culture, and printed on premium quality blanks that are made to last.