We take your privacy seriously and we do not sell information to third parties or use your information for any other reason than to complete your orders.
You do not have to create an account to make a purchase unless you choose to. You can choose to join our mailing list but it is not required and can be unsubscribed from at any time. We do not send unsolicited emails or contact you for any other reason that is not related to your orders.
We do not store your payment data on our servers ever. All transactions are made securely through verified third party payment processors and all information is encrypted on their servers.
No spam, no bullshit. That’s our promise to you.
Why we collect data
The main reason we collect personal information is to fulfill your order with us. We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive updates on our new products and promotions. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We aim to offer transparency around the use of your data and will only process personal data in accordance with applicable privacy laws including the General Data Protection Regulation 2018 and the Data Protection Act 2018.
The type of personal information we collect
We currently collect and process the following information:
This policy applies to the personal data you share with us on our online store Website which includes social media and email.
If you are under the age of 16 years old and want to make a purchase, you must ask your parent or legal guardian to action this on your behalf including their personal information that is required.
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and subscribe to receive materials. The types of personal information collected at these pages are: Name, Address, Email address and Phone number. On some pages, you can submit information about other people. For example, if you order online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are: Name, Address, Email address and Phone Number.
In summary in addition to the above, personal data we may collect are detailed below, but is not limited to:
-Name, Address, Email address and Phone number.
-Upon registration for a customer account, we may collect information regarding your wishlist, abandoned cart, and products you have viewed. Cookies may also collect this information, for a detailed list please see our Cookies Policy below.
-Financial information which includes shipping address, billing address and payment card details.
-Email communications with customer service including on social media platforms such as Facebook, Instagram, Twitter, Pinterest, Youtube & other social media platforms.
-Any other communication with us via reviews you have provided on our products and services.
Cookies Policy
There are three main types of cookies we use on our site. Below, we have explained how and why we use them.
(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Cart” and “Save for Later”.
(2) Site analytics cookies – these cookies allow us to measure and analyze how our customers use the site, to improve both its functionality and your shopping experience.
(3) Customer preference cookies – when you are browsing or shopping on Wasted Heroes, these cookies will remember your preferences for example your location, so we can make your shopping experience as seamless as possible, and more personal to you.
Data Retention
Data that is stored on our site include: account registration and newsletter subscriptions. If you wish to delete your data please contact us through the contact page and we are happy to accommodate your request.